CallBase CRM
The mission is to provide honest cost-effective services, products and training to our clients, using information technology and a sound understanding of our customers’ business processes
Nortak offers cloud hosting services for CallBase® CRM, customized installations and integrations.
Nortak Software has been providing Information Management and Informatics Technology (IM/IT) services to government and private enterprises since 1975. We are experienced in many areas of IM/IT service delivery including:
- Call Centre management software
- Client Relations Management (CRM) software
- Integrated Voice Response (IVR) and Computer Telephony (CTI) systems
- e-Commerce solutions
- Application and Website design and development
- Legacy Systems maintenance and development
- Requirements Specifications using IT methodologies (RUP, SET, ITIL, EMF, Zachman, Agile)
- Application Re-engineering
- IT Project Management
- Corporate IM/IT Assessments and Needs Analysis
- Social Programs application systems development, maintenance, and support
- Systems Integration and Messaging; EDI, XML, B2B, JSON
- Web Site Evaluations
- Infrastructure Consulting
- Feasibility Studies
- IT Risk Management and Security Planning
- Web Content Management and Deployment
- Financial Systems
- Reporting and Tracking Systems
- Work Flow Systems
- IT Training and re-training
- JAD Session management
- Localization, bilingual and multilingual systems
- 24 x 7 System Support and Change Management (CMS)
- Outsourcing and Cloud SaaS.
We use the latest industry standard tools to help our customers become more productive with the adoption of our “best practices” approach to IM/IT. Nortak has associations and experience with many leading high-tech companies and their IM/IT tools including Microsoft, IBM, Amazon, Interactive Intelligence and Oracle, as well as many Open Source technologies.
